•  Never miss another business opportunity.

•  Answer customer questions. On the spot.

•  Improve your sales capability.

•  Increase revenues from your web site.

•  Increase your service levels to your customers.

•  Maximize customer satisfaction.

Our mission is to provide the most effective call solutions for our clients by delivering quality services and providing exceptional value, while delivering unprecedented customer service support.


At Alternative Office, excellent customer service means going beyond delivering our products and services. It is the ability of our organization to constantly and consistently exceed our customer's expectations. Our goal is to create a friendly environment for open customer dialogue.

Customer dialogue means staying in constant contact with our customers. We try hard to understand their world, their problems, their competition, and their business environment. Alternative Office has developed a customer satisfaction management program that includes:

  • Measuring customer satisfaction
  • A complaint audit process
  • Problem/opportunity initiatives
  • Recognition and reward systems for our employees
  • The creation of an environment where every employee has a positive attitude toward clients and customers.
In this section we have included testimonials and frequently asked questions . We are also introducing our news that will keep you up to date on current events and service offerings.

LINKS:

Sterret Services
Tax prep, bookeeping, payroll, criminal investigation, and more.

Please contact us to request more information about our locate services or to speak with a sales representative.

FAQ
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List of Services

  • 24 hour call center
  • Messages by polite and professional CSR's
  • Clear, Concise messages taken by your specification
  • Detailed customer service calls
  • Catalog order taking
  • Survey Response
  • Reservations
  • Nationwide paging
  • Ad response
  • Inbound Telemarketing
  • Announcements
  • Call overflow
  • Calls answered by the third ring
  • Competitive rates
  • Simple 30 day billing
  • Supervisors on staff 24 hours a day
  • All transactions stored indefinitely
  • Nationwide Answering Service
  • Voicemail box
  • Online order taking
  • E-mail and faxing
  • Web Integration
  • All calls digitally recorded
© Copyright, Alternative Office, Inc., 2009