Alternative Office, Inc. is a leading provider of customer relationship management services, including knowledgeable service representatives, and outstanding customer contact software that integrate telephony, computer, and Internet technologies. Our main office is in Lawton , Oklahoma and we have been serving enterprises since 1964.

As a customer service contact center we personalize the customer relationship experience with customer service representatives, integrated telephony and Internet technologies and a commitment to quality. Our professionally trained Customer Service Representatives (CSR) are skilled at capturing your messages. The CSR's use award winning call center software and we guarantee service levels that satisfy the most demanding clients. We serve major corporations, sole proprietorships, physicians, hospitals, attorneys, accountants, trades people, state and local governments, property management firms, and service organizations to name a few. We take pride in developing customized communication solutions at affordable rates to meet your unique needs. We strive to assure our client's business runs simple and efficient.

We are customer service specialists focused on message management, help line and order management solutions serving enterprises in the North American market. Our challenge is to consistently deliver beyond our client's expectations.

We provide customer contact call center services that fundamentally improve the profitability and end user satisfaction of the businesses we serve. Our solutions include: 

•  Messaging Services

•  Dispatching services

•  Customer Relationship Management (CRM) services 

•  Web Integration: a service that connects your web to our call center

•  Answering Services

•  Help Desk Services

•  Dealer Locate Services

•  Physician Locate & Referral Services

•  Inbound Order Taking & Marketing

•  Data Collection, Surveys, and Polling

•  Event Registration

•  Appointment Taking

•  Paging Services

•  Voice Mail

As customer service specialists we have the core competencies that matter - strengths in providing integrated messaging and CRM solutions. And we provide the essential foundation for a successful e-CRM strategy----personalized real time services by a live person. 

Alternative Office helps companies:

•  Never miss another business opportunity

•  Answer customer questions. On the spot

•  Improve your sales capability.

•  Increase revenues from your web site.

•  Increase your service levels to your customers.

•  Maximize customer satisfaction.

Alternative Office helps companies achieve all this while protecting their existing business infrastructure. Companies can increase their focus on their core competency by outsourcing a part of their business process to service specialists while at the same time lowering overhead.

Give your company an Alternative Office!!