Alternative Office can track appointments for multiple staff members, multiple offices, or both, let us help you stay organized. Alternative Office offers a complete appointment scheduling system that is designed to simplify the task of scheduling appointments.
Some of our Many Appointment Scheduling Features and Benefits...
• Schedule appointments for one or multiple staff members and offices
• Free yourself to focus on your business while 
we handle your calls
• Scripted call flow management for efficient information gathering
• Customized appointment delivery via fax, alpha pager, email or phone
• Appointment reminder service
• View appointments in real-time through our online message delivery system
Customized appointment scheduling...
Alternative Office's state-of-the-art appointment scheduling system can be completely customized to fit your business hours and appointment times. Utilizing decision tree branching, on-screen prompting, and pop-up help, we can collect all the information you require. Our advanced scripting software allows us to schedule appointments, answer questions, and even provide directions. Sophisticated back-end delivery systems can automatically send personalized appointment confirmations via fax or email. Our customer service and sales representatives will work with you to determine the most effective process to handle your calls.
Provide 24-hour service without hiring additional staff...
Alternative Office is available to schedule appointments for you 24 hours a day, seven days a week. Your new appointments will be delivered to you the next morning or at pre-scheduled delivery times throughout the day. We can also notify you immediately of new appointments or cancellations if you desire or let you access up-to-date appointment information in real-time via the web.
Reminder services so you or your clients never forget about an appointment...
In addition to scheduling appointments, we also provide an appointment reminder service. Our agents can track your upcoming appointments and place calls reminding your clients of their upcoming appointments. We can also deliver reminders to you via phone, pager, fax, or emails of upcoming appointments. Rest assured that Alternative Office will always keep you on track and up-to-date.
Customized schedule delivery...
We can deliver your new appointments to you in a variety of ways. If you track your appointments using a contact management system such as ACT! or GoldMine, we can create a data file that will import directly into your system. We can also duplicate your paper appointment schedule formats such as DayTimer. If you have specialized needs, let us create customized reports or data exports to fit your requirements.
